The Taxicab Commission of D.C. is no more. In its place: The Department of For-Hire Vehicles. The change goes deeper than just the name– it reflects the city’s growing demand for what the department calls “private sedans” (you know them as Uber or Lyft). Kojo explores the challenges and opportunities of regulating the quickly evolving industry with the Department’s Acting Director.
Listen to the interview here:
D.C. Department of For-Hire Vehicles Chairman Ernest Chrappah has an eye for innovation in unlikely places. His vision of a nimble, tech savvy and data-centered department, inspired directly by unique mix of entrepreneurial and civic experience, helped convince Mayor Muriel Bowser appointed him to the role a little over a year ago.
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As the Washington, D.C., agency in charge of regulating taxis undergoes some major changes, the Department of For-Hire Vehicles is working to use data to guide its operations and share that information with the public.
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The safe operation of all public vehicles for hire shall be conducted in accordance with the laws of the District and with due regard for the safety, comfort and convenience of passengers, for the safe and careful transportation of property, and for the safety of the general public. All reasonable efforts shall be made to promote safety at all times and under all conditions.
DFHV enforcement policies, practices and procedures are designed to meet the significant challenges that the agency faces carrying out its statutory charge to ensure that for-hire vehicle passengers have a clean, safe, and enjoyable traveling experience, by addressing any instance of non-compliance with Title 31 of the DCMR. Such polices, practices, and programs are built on a wide-ranging examination of all aspects of the agency’s approaches to addressing violations of Title 31. They include specific strategies to reduce the number of such violations, engage drivers, companies, and passengers, as well as to improve Vehicle Inspection Officer training in observance of the highest ethical and professional law enforcement standards.
To provide feedback regarding Enforcement services send email to dfhv.InspectorFeedback@dc.gov
To read more about Vehicle Inspection Officers and enforcement, click here.
The DFHV is proud of our recently released, DC Taxi App, a fresh, new way of hailing taxis in the district:
- No more hailing in the street
- No more fees
- Just convenience and accessibility at your fingertips
To learn more, click here.
Download the DC Taxi app now!
*Available on Apple iOS and Android devices.