- 45% of U.S. adults said they were somewhat or very likely to use ride-hailing services, while 32% said the same about taxis.
- 42% of respondents who have used both services said they’re more likely to use cabs during surge-pricing periods, while 34% still preferred ride-hailing platforms.
- 51% of taxi users said they are somewhat or much more likely to use ride-hailing platforms because of new safety features.
U.S. adults who have used both ride-hailing platforms and taxi cabs within the past year are more likely to prefer ride-hailing services in almost every polled circumstance, according to a new Morning Consult survey, even as the taxi industry pushes for cities to restrict the number of ride-hailing vehicles operating within their limits.
Morning Consult polling conducted Sept. 27-29, 2018, among a national sample of 2,201 adults, found that 45 percent of adults said they were somewhat or very likely to use ride-hailing platforms, while 32 percent said they were likely to use taxis.