How Consumers Are Acclimating to Automation (9-26-18)

A majority think it has improved the shopping experience.

The world is becoming more automated—from self-driving delivery vehicles to subscription commerce—but is tech creating convenience or concern for consumers?

According to an August 2018 Ipsos survey of US consumers, in the past year negative attitudes towards automation have softened a bit, especially among seniors and the employed. Security concerns, worries about isolation and fears that robots will take our jobs all shrunk year over year.

Read Full Story Here (via eMarketer Retail)

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