A Message To Riders (August 2018)

Director Ernest Chrappah
Thank you for recognizing that DFHV is making the effort to be responsive to your feedback about Uber, Lyft, Via, limousine, and taxi services in the District of Columbia. As the summer comes to an end we ask you – members of the public – to share with us topics you will like to see in future correspondences with the for-hire ride industry. We appreciate your engagement with us through social media, Ask the Director, the telephone, and at community meetings. We are making progress in removing transit challenges so residents and visitors to the District are able to access a safe, affordable, and accessible ride of their choice.

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