Declines in public transit ridership are pushing transportation agencies around the country, including in the District, to pursue partnerships with tech companies to incorporate on-demand, dynamic shared rides into their services.
Proponents of “microtransit” say they could increase the reach of public transportation by extending travel options to underserved areas and into off-hour travel times when bus service is infrequent or nonexistent. Cities also are betting that subsidized microtransit could potentially lure back riders lost to popular app-based services, such as Uber and Lyft. They view it as a creative way to meet growing needs and balance costs.
“We can’t continue to spend huge sums of money on local bus service if it’s not being utilized as well as it should,” said Gabe Klein, a former transportation chief in the District and Chicago. “So how do you enhance local bus service to make it more useful to people in the age of on-demand modes? That is where microtransit comes in.”