Here, you will find the most commonly requested information and documentation. If there is something not here that you need, please visit our main site, dfhv.dc.gov.
HOURS OF OPERATION
Department of For-Hire Vehicles:
- Monday: 9AM – 5PM
- Tuesday: 9AM – 5PM
- Wednesday: 9AM – 5PM
- Thursday: 9AM – 5PM
- Friday: 9AM – 5PM
- The office is open 5 days a week, and closed on observed District Holidays. Client Services operates on the following schedule, effective April 1, 2016.
- Renewal applications are only accepted for Taxicabs and Limousines Monday and Wednesday from 8:30 am until 3:30 pm.
- Face ID exams are only offered on Friday at 9:30 am and 1:30 pm. Please arrive 30 minutes early for processing to prevent any delay in the examination schedule.
- One Stop applications are only accepted on Tuesday and Thursday from 8:30 am until 3:30 pm.
- Face IDs can be picked up on Monday through Friday from 8:30 am until 4:00 pm.
- Lost and Found office hours are Monday through Friday from 8:30 am to 4:30 pm.
Please note that many of these documents are accompanied with instructions that can be viewed on dfhv.dc.gov.
Licensing & Renewal:
- New Face ID Instructions and Application
- Face ID Renewal Application
- Study Guide – Taxi
- Study Guide – Sedan/Limo
Certificate of Operating Authority:
Payment Service Provider:
- PSP MTS Application with Bond Form for Period 9-1-16 to 8-31-17
- DC Taxicab Payment Service Provider (PSP) Complaint Form
- Payment Service Providers Audit Report
- Administrative Issuance – Non MSA Service Member Pilot Program
- Administrative Issuance – Service Enhancements During Metrorail SafeTrack
- Administrative Issuance – Application Fee For Initial Registration of Private Sedan Business
- Taxi Stands
- Administrative Issuance – Background Checks
- Administrative Issuance – Conditions on New Vehicle Licenses
- Administrative Issuance – Transportation Reorganization Amendment Act of 2015
- Administrative Issuance – Extended Vehicles
- Administrative Issuance – Implementation Dates for DC TaxiApp
- Administrative Issuance – Modern Taximeter System Approval Process
- Administrative Issuance – Dome Light